Privacy

Privacy policy

Last updated: 13 November 2026

This page explains, in plain words, what Trovia collects, why, and what you can do about it. Trovia is operated by Skailabin, India ("we").

What we collect

  • Account details: your email address, name, and a protected (hashed) form of your password. If you sign in with Google, we receive your email and name from Google.
  • What you put in: the websites you enter, your business profile, the searches, watches and campaigns you create, and any edits you make.
  • What Trovia produces for you: page data, audit results, the companies and people it found, and drafted emails.
  • Billing records: your plan, credit balance and payment references. Card and bank details are handled by Cashfree and never reach us.
  • Connection details: the access tokens for tools you choose to connect, such as Google Search Console, Slack or WordPress.
  • Basic technical logs: such as error messages and request times, used to keep the service running.

Information about other people

When you search for buyers, Trovia collects business contact information that is publicly available on the web, such as a person's name, role, company and work email, together with the page it was found on. You decide whether and how to contact them, and you are responsible for doing so lawfully. Anyone who wants their details removed from Trovia, or who wants emails sent through our service to stop, can contact us and we will act on it.

How we use it

  • To provide the service you asked for.
  • To keep your account secure and prevent abuse.
  • To handle payments and credits.
  • To answer you when you contact us.

We do not sell your information and we do not use it for advertising. Trovia has no advertising trackers.

Who helps us process it

ServiceWhat it does for Trovia
NetlifyHosts the website and stores your account and workspace data.
AnthropicProvides the AI models that read pages and write text. The content needed for a task is sent to it to produce the result.
CashfreeProcesses payments.
GoogleSign-in, and Search Console data if you connect it (read-only).
ResendDelivers emails and alerts, when email sending is set up.
Tools you connectGoogle Sheets, HubSpot, Notion, Airtable, Slack, WordPress or your webhook receive only what you choose to send.

Cookies

Trovia uses one essential cookie to keep you signed in. Your browser also stores a few preferences, such as which business is selected. There are no advertising cookies.

How long we keep it

We keep your data while your account is open. When you ask us to delete your account, we delete the account and its workspace data. Payment records may be kept for as long as tax and accounting law requires.

Your choices

You can ask for a copy of your data, ask us to correct it, or ask us to delete it. Contact us from an account that matches your Trovia email so we can confirm it is you. Depending on where you live, you may have further rights under laws such as India's Digital Personal Data Protection Act or the GDPR, and we will honour them.

Security

Connections are encrypted, passwords are stored only in hashed form, and access to stored data is limited to what is needed to run the service. No online service can promise perfect security; if we learn of a breach that affects you, we will tell you.

Children

Trovia is a business tool and is not meant for anyone under 18.

Changes

If this policy changes in a way that matters, we will update the date above and tell signed-in users.